Legacy Pipework

Why Us

Choosing us means choosing quality, reliability and peace of mind. Here’s why: Expertise, our team is composed of highly skilled and experienced professionals who are capable of handling a wide range of plumbing issues. Quality Service, we are committed to providing high-quality services that meet or exceed industry standards. We use top-grade materials and state-of-the-art equipment to ensure the durability and efficiency of our work. Customer Satisfaction, we place a high value on customer satisfaction. We listen to our customers’ needs and tailor our services to meet those needs. Integrity, we conduct our business with honesty and transparency. Safety, is paramount in our operations. We adhere to strict safety protocols to ensure the well-being of both our customers and our employees.

Your home deserves nothing but the best and that’s precisely what we deliver


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Our Ways of Working

To ensure we provide you with the quality of service you deserve, we follow four pivotal steps, each carefully designed to craft a seamless and satisfying experience for you.

Step 1: Understanding Your Needs
We first look into your requirements. We understand that every project is unique and so are your expectations. Our dedicated team takes the time to comprehend your vision, goals, and, equally important, your budget constraints.

Step 2: Costing
Once we’ve gained a comprehensive understanding of your project, we move on to the crucial step of costing. With insights from our initial discussions, we return to you with ideas and suggestions. As transparency is paramount, we provide a meticulously detailed breakdown of costs.

Step 3: Planning
With the financial aspects sorted, we transition to the planning stage. Here, we map out a well-structured schedule of work, complete with achievable milestones along the way. Our goal is not just to meet deadlines but to keep you informed and engaged throughout the process.

Step 4: Delivering the Dream
The result of our efforts lies in the fourth and final step – delivering the dream. This is where your vision transforms into reality. We take great pride in our ability to deliver projects on time and within the agreed-upon budget.

Throughout these four steps, you are our partner in this journey. We believe in the power of collaboration and ensure that you are well informed and engaged at every juncture.

Our Quality Guarantee

Our reputation for professional and quality service is unwavering. You can count on us for excellence, expertise and responsiveness in all our services. Our team works with you until you are completely satisfied with every aspect of our work. If any equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.

Whole house re-piping guarantee
Whole house re-piping can leave you and your family inconvenienced. That’s why we guarantee that your project will be completed on or before the promised date. Our workmanship is guaranteed for up to 20 years. If your pipes should fail during that period, we will repair the failure, free of charge.

Equipment & fixture guarantee
All materials used by Neptune Plumbing & Heating are specified and up to code. Our equipment and treatments are guaranteed, along with the fixtures we install in your home. We promise they will perform as stated.

If any equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.

Areas Covered

  • Brighton
  • Worthing
  • Haywards Heath
  • Hove
  • Eastbourne
  • Burgess Hill

What Our Clients Say

We take immense pride in providing our clients across Brighton and the surrounding areas with first-class property maintenance services. Our commitment to excellence is unwavering, and we strive to exceed our clients’ expectations at every turn.